RETURNS AND REFUNDS POLICY: MENNA STORE
Returns:
- We want you to be completely satisfied with your purchase from Menna Store. If you are not satisfied, you may return the item within 30 days of receiving it.
Eligibility for Returns:
- To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging.
Return Process:
- To initiate a return, please contact our customer service team at contact@saddlebrown-cheetah-242105.hostingersite.com with your order number and reason for return.
- Once your return is approved, we will provide you with a return shipping label.
Refunds:
- Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will be automatically applied to your original payment method.
Late or Missing Refunds:
- If you haven’t received your refund within a certain timeframe, please check your bank account first.
- If the refund is not posted, contact your credit card company or bank, as there may be processing time before the refund is officially posted.
Exchanges:
- We currently do not offer exchanges. If you need a different size or product, please initiate a return and place a new order.
Shipping Costs:
- The cost of return shipping will be deducted from your refund unless the return is due to an error on our part.
Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund.
Contact Information:
- For any questions or concerns regarding returns and refunds, please contact our customer service team at contact@saddlebrown-cheetah-242105.hostingersite.com.
Policy Changes:
- Menna Store reserves the right to modify this Returns and Refunds Policy at any time. Please review it periodically for updates.
Need help?
Contact us at contact@saddlebrown-cheetah-242105.hostingersite.com for questions related to refunds and returns.
